N. Ida Muyinza – Chief Executive Officer (CEO) & Founder
N. Ida Muyinza started Capable Hands Care as a result of many years of hard work, dedication, and faith. With experience from working in schools, group homes, home care organizations, Special Olympics, and a homeless shelter, the founder noticed what was missing; serving with dedication, care, and love. The founder, N. Ida Muyinza, is the Chief Executive Officer (CEO) & Founder of Capable Hands Care LLC. Ida provides services with a personal touch towards meeting our consumers’ needs.
Ida oversees the day-to-day running of Capable Hands Care, working with dedicated managers to make sure clients are assisted effectively, using a person-centered approach. Ida manages all referrals, billing, and payrolls questions. She also makes sure Capable Hands Care complies with DHS policies.
Juliet Nakasi – Chief Financial Officer / HSS Manager
Juliet, together with her siblings, assisted the Program Director to establish Capable Hands Care. She worked as the Website design person, before moving to the billing and human resources departments. Juliet completed her bachelor’s degree in Computer Science with a minor in Technical Writing at the University of Minnesota. She obtained her billing certificate from the Minnesota Department of Human Services and finished her master’s degree in Data Analytics and Business Intelligence. Juliet assists the Program Director with payroll, HR systems, and billing.
James Cram – Designated Manager
James is a university educated (BA Criminal Justice) professional in the field of social services. James has occupied many capacities while working in this field, ranging from direct care to case management (Child Protection and MN Waiver). James has a total of 10+ years working with vulnerable adults and children. James completes all intakes and support meeting, creates CSSP addendums, and IAPPs for our clients. James assists the Program Director in making sure the program follows DHS policies.
Keri Jorges – Program Director
Keri worked as a preschool teacher while attending college to obtain her Associate’s degree in the Occupational Therapy Assistant Program and graduated college in 2004. Keri then worked as a Certified Occupational Therapist for 15 years in transitional care settings, moving into a role as Director of the Rehabilitation Department. Keri found her niche in mental health and cognition. Keri continues to work as a COTA on call. Keri manages oversees the hiring and training of staff. She also conducts support meetings for our clients. Keri enjoys her position, and she is excited to continue to learn and contribute her skills to the clients and staff.
Rose Lynch – Designated Coordinator
Rose started working at Capable Hands Care as a 245D Specialist and was promoted to Designated Coordinator position because of her hard work and dedication to her clients. She collaborates with the 245D manager to supervise staff, conducts support meetings for our clients, and to train staff.
Rose has had a passion for helping others starting at a young age. At age two she saw her grandma on her hands and knees cleaning the bathroom floor and came over and said, “I can help!” and she is been helping others of various ages ever since! For the past seven years she was a stay-at-home mom. She has also previously cared for her grandparents, been a nanny and done some respite work.
Capable Hands Care COVID-19 Preparedness Plan
All businesses in Minnesota are required to have a COVID-19 Preparedness Plan that protects staff, service recipients, and the community you serve.
According to Executive Order 20-48, critical businesses, including providers licensed or certified by the Department of Human Services to deliver nonresidential services, are required to follow guidance from the Minnesota Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC) to mitigate the spread of COVID-19. Because there is currently no vaccine for this virus, Capable Hands Care will operate the program for many months with the possibility that COVID-19 could be confirmed in our program.
Executive Order 20-74, signed by Gov. Walz on June 5, 2020, requires all critical businesses to develop and implement a COVID-19 Preparedness Plan (“Plan”) that describes how your business will implement, at a minimum, the following components, in compliance with MDH and CDC guidelines: