SPECIAL TRANSPORTATION SERVICES (STS)

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Capable Hands Care offers dependable, person-centered Special Transportation Services (STS) for eligible Minnesota Health Care Program (MHCP) members. Our transportation services are designed to support safe access to non-emergency medical appointments and approved services while preserving dignity, comfort, and independence.

Assisted Transportation

Ideal for individuals who need extra support during transport.

  • Door-to-door or door-through-door assistance
  • Support entering and exiting the vehicle
  • Assistance navigating between home, facility, and vehicle
  • Focus on safety, comfort, and respectful care
  • State screening required through the medical review agent
  • Phone: (844) 681-8144

For individuals who require a wheelchair-accessible vehicle due to mobility needs.

  • Ramp or lift-equipped vehicles
  • Drivers trained in safe wheelchair securement
  • State-administered Level of Service (LOS) assessment required
  • Phone: (844) 433-3658
  • Contact the state medical review agent to complete the required screening or Level of Service assessment.
  • Once approved, reach out to Capable Hands Care to complete intake and schedule transportation. Tel: (612) 430-3461
  • Enjoy safe, reliable transportation provided by a caring and professional team.

At Capable Hands Care, we are committed to providing stellar transportation services that are reliable, respectful, and centered on the unique needs of each individual we serve.

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