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All businesses in Minnesota are required to have a COVID-19 Preparedness Plan that protects staff, service recipients, and the community you serve.

According to Executive Order 20-48, critical businesses, including providers licensed or certified by the Department of Human Services to deliver nonresidential services, are required to follow guidance from the Minnesota Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC) to mitigate the spread of COVID-19. Because there is currently no vaccine for this virus, Capable Hands Care will operate the program for many months with the possibility that COVID-19 could be confirmed in our program.

Executive Order 20-74, signed by Gov. Walz on June 5, 2020, requires all critical businesses to develop and implement a COVID-19 Preparedness Plan (“Plan”) that describes how your business will implement, at a minimum, the following components, in compliance with MDH and CDC guidelines:

1.hygiene and source control;
2.cleaning and disinfecting;
3.policies related to arrivals and departures;
4.screening and policies for staff and volunteers exhibiting signs or symptoms of COVID-19;
5.screening and policies for service recipients exhibiting signs or symptoms of COVID-19;
6.social distancing;
7.food preparation and meals;
9.communication and training about the Plan.

Capable Hands Care will:
•notify service recipients about the plan and make it available to them upon request, and if appropriate to their parents, legal guardians, or case workers.

•train staff and volunteers on the plan and ensure they are capable of implementing it; and

•post the plan in a prominent place or make it accessible to staff and volunteers who need to review it.


Capable Hands Care (CHC) willnotify MDH when there is a confirmed case of COVID-19 by calling 651-297-1304 or 1-800-657-3504 (Mon. –Fri., 8AM-5PM). Capable Hands Care will work with MDH and comply with their directive when given.


1.Hygiene and source controls

•Staff will be required to utilizehandwashing routines, after having been in a public place,entrance or exit of service recipient’sresidence,prior to and after eating, after using the toilet, or after blowing your nose, coughing, or sneezing.Service recipientsand visitors will be encouraged by staff to follow the above guidelines listed in this bullet point.

•Service recipients, staff,and visitors should wash their hands for at least 20 seconds with soap and water. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.

•Capable Hands Care offices havehandwashing facilities and/or hand-sanitizer readily available and appropriately stocked.

•Capable Hands Care will post handwashing and “cover your cough” signsin each designated office.

•Capable Hands Care will require staff to utilize a facemask in the following settings: CHC office; service recipient’s residence; whilst with service recipient, unless in an outdoor setting and observing over 6 feet of social distancing. Plan for when and how facemasks will be used by service recipients, staff, volunteers,and visitors.

•Upon request, Capable Hands Care LLC will provide staff with recommended protective supplies, such as facemasks, gloves, disinfectant, etc.

•Staff and service recipients will be encouraged to avoid touching your eyes, nose, and mouth with unwashed hands.


2.Cleaning and disinfecting

•Capable Hands Care will follow MDH and CDC guidance for frequent cleaning and disinfecting of the program space, especially shared spaces. https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html

•Capable Hands Care will ensure high-touch surfaces such as doorknobs, light switches, stair rails, counters, tables and chairs, phones, keyboards, program equipment and other shared items are regularly cleaned and disinfected.

•Capable Hands Care will minimize the use of shared supplies (e.g. arts and crafts, office supplies) that cannot be sanitized and consider using designated bins for clean and used items.

•Capable Hands Care will use EPA-registered disinfectants recommended by the CDC: https://www.epa.gov/coronavirus


3.Arrivals and departures

•Capable Hands Care will conduct health screenings of service recipients, staff, volunteers and visitors outside or near the entrance to the program using a health screening tool such as this: https://www.health.state.mn.us/diseases/coronavirus/facilityhlthscreen.pdf


4.Screening and policies for staff exhibiting signs or symptoms of COVID-19

•Staff will self-monitor for signs of illness, including using health screening questions before beginning a work shift. Capable Hands Care will require sick staff to stay home or return home if they are experiencing symptoms. Staff may also opt to conduct temperature screening if it can be done with proper social distancing, protection, and hygiene protocols. However, temperature screening is not required.

•Capable Hand Care sick policies are clearly communicated via CHC handbook and supportive of staff staying home when sick.

•Capable Hands Care will Ensure staff know the signs and symptoms of the COVID-19 illness by use of CDC/MDH literature.

•Capable Hands Care will provide protocols based on MDH guidance for when a staff member exhibits symptoms of COVID-19or tests positive for COVID-19.See ‘Stay Safe MN: What to do if an employee has COVID-19’.

•Capable Hands Care ensures via employee binder that emergency contact information for staff is up to date.

•Capable Hands Care will establish communication protocols for a positive COVID-19 case or potential exposure and ensure that an individual’s identity is not disclosed, other than to a person authorized to receive the information.

1.Staff will communicate with direct supervisor.

2.Staff will work with CHC to be tested for COVID-19.

3.Supervisor will inform close work contacts.

4.Supervisor will inform exposed employees and service recipients how to keep from spreading COVID-19.

5.Staff will self-quarantine pending COVID-19 results.

6.If tested positive for COVID-19, staff will self-quarantine for upto 14 days from exposure date. Supervisor of staff will communicate with other employees and/or service recipients that were in close contact.

7.If tested negative for COVID-19, staff will return to work within one week

•Capable Hands Care will notify MDH and follow their direction if a staff member or volunteer is diagnosed with COVID-19.

•Capable Hands Care 245D Manager and Designated Coordinator plan for back-up staffing in case a staff member becomes ill during program hours.


5.Screening and policies for service recipients exhibiting signs or symptoms of COVID-19

•Capable Hands Care Staff will monitor service recipients for signs of illness, including using a health screening tool such as this: https://www.health.state.mn.us/diseases/coronavirus/facilityhlthscreen.pdf, which will be provided by Capable Hands Care per MDH/CDC guidance and instructions.

•Capable Hands Care will ensure that staff are able to educate service recipients on the signs and symptoms of the COVID-19 illness.

•Establish protocols based on MDH guidance for when a service recipient exhibits symptoms of COVID-19 or tests positive for COVID-19 to limit exposure.

1.Service recipient will be encouraged to communicate with direct supervisor.

2.Service recipient will be encouraged to communicate with the COVID-19 hotline: 651-297-1304 or 1-800-657-3504Monday-Friday: 9 a.m. to 4 p.m.

3.Service recipient will be encouraged to follow the guidelines, as per the communication via COVID-19 hotline.

4.Supervisor will also provide notification to MDH pending a positive result.

•Capable Hands Care will ensure that emergency contact information for service recipients is up to date.

•Capable Hands Care will establish communication protocols for positive COVID-19 cases or potential exposure and ensure that an individual’s identity is not disclosed, other than to a person authorized to receive the information.

•Capable Hands Care will Notify MDH and follow their direction if a service recipient is diagnosed with COVID-19.


6.Social distancing throughout the day

• CHC and staff will be responsible to observe social distancing of at least 6-feetfor distance and appropriately distanced seating arrangements

•Capable Hands Care will rearrange seating spaces to maximize the space (at least 6 feet) between people. Turn chairs to face in the same direction (rather than facing each other) to reduce transmission caused from virus-containing droplets (e.g., from talking, coughing, sneezing).

•Capable Hands Care will discuss options(per DHS)for providing services remotely with service recipients.

•To the extent possible,Capable Hands Care willencourage staff to work from home. Hold meetings remotely, if possible.

•Capable Hands Care advise staff should also maintain social distance when interacting with each other.

•Capable Hands Care increase physical space between staff and service recipients using partitions and barriers of sufficient dimension and appropriate material, e.g. Plexiglass or taut heavy plastic curtains stretched and secured, as necessary, to protect workers.

•Capable Hands Care will encourage staff to increase physical space between them and service recipients, whilst receiving services.


•Capable Hands Care will instruct staff to maximize the amount of fresh air being brought in, limit air re-circulation.

•Staff will be encouraged to take steps to minimize air flow blowing across people.


8.Communications and training

•Capable Hands Care will provide a copy of this plan to all your staff and service recipients.

•Capable Hands Care will provide training to all staff and service recipients-on how to follow the plan, ensure they can implement it, and update them on any changes to the plan.

•Capable Hands Care will have a plan available to the Commissioner and posted in a prominent place or accessible to staff who need to review it.

•Capable Hands Care will explain in plain language the parts of the plan relevant to the service recipients and, as appropriate, parents, guardians, legal representatives, case managers, and residential providers. Provide them with resources to follow the plan.

•Staff with concerns about their employer’s COVID-19 Preparedness Plan or questions about their rights should contact MNOSHA Compliance at osha.compliance@state.mn.us, 651-284-5050 or 877-470-6742.